Service & Support
We provide comprehensive service and support for LED display solutions
across all industries. Our experienced team ensures your LED screens deliver optimal performance from project inception to long-term operation.
1. After-Sales Warranty & Customer Care
1–3 year standard warranty with optional extensions
Free maintenance and repair within warranty period
2. Spare Parts & Upgrade Services
Genuine spare parts supply for all models
System software upgrades and feature enhancements
Support for screen expansion and performance upgrades
3. Troubleshooting & Repair
24/7 technical support hotline
Remote diagnostics and on-site repair services
Quick replacement of modules, power supplies, and controllers
4. Preventive Maintenance & Routine Service
Scheduled inspections and preventive care
Cleaning, calibration, and firmware upgrades
Proactive identification and resolution of potential issues
5. User Training & Technical Guidance
Hands-on operation and maintenance training
Remote or on-site technical support
Comprehensive user manuals and training videos
6. Professional Installation & Commissioning
On-site installation by certified technicians
Robust cable management and secure mounting
Full system testing and optimization
7. Solution Consulting & Customization
In-depth project needs analysis and site survey
Personalized LED display system design
Professional product selection advice